Contact information
At Kai Tru’s Collection, we value our customers and strive to provide timely assistance. For any questions, concerns, or order-related inquiries, please contact us at kaitruscollection@gmail.com. We aim to respond to all messages within 1–2 business days.
When contacting us regarding an order, please include your name and order number to help us assist you more efficiently. Messages received on weekends or holidays may require additional response time. We appreciate your patience and look forward to assisting you.